KONEKGO HELP CENTRE
KonekGo Frequently Asked Questions
Everything from what is included in a mobile car wash to booking, service areas, cancellations and account access.
Everything from what is included in a mobile car wash to booking, service areas, cancellations and account access.
Our standard service includes a full exterior wash, wheel cleaning, window polish and tyre dressing. Interior vacuuming and detailing are available as optional add-ons.
A basic wash usually takes 45–60 minutes. Full detailing or deep cleans may take longer depending on your package.
Yes. Most of the time, water and power supply are needed, depending on the type of job required.
Open KonekGo. The app shows car washes in your area on the map, with options to sort and filter by relevant service information and availability.
Currently, the supplied FAQ identifies major areas including Bunda, Jon Thiel, Otrobanda, Maria and surrounding parts of Willemstad. Coverage can expand as KonekGo grows.
Absolutely. The supplied FAQ says discounted packages are available for regular bookings and multi-car households. Get in touch for details.
Open the app and go to the login screen. Tap “Log In”, select “Forgotten Password”, then enter the registered email address or mobile number linked to your account. You will receive a reset link by email or OTP.
Yes. You can cancel or reschedule through the Booking Details section in the app. Once a valeter is en route or has started the service, refunds are no longer possible.
Convenience is the key benefit: the service comes to you. The supplied FAQ also notes that mobile car washes use professional techniques that can avoid the harsh chemicals and abrasive brushes often found in automated washes.
The supplied FAQ identifies potential damage to paint, clear coat and parts such as mirrors or antennas, as well as harsh chemicals that can deteriorate a car’s finish over time.
